RMIT Design Hub » 24 November 2017

Tickets available via Eventbrite

What?

Service Design Now is a one-day conference packed with front-line stories about Service Design in Melbourne.

With the massive growth of the community over the past few years, there is the perception that Service Design has reached a level of maturity in Australia. This has led to new discourses and discussions around the direction the field has been heading.

Responding to this, we've invited speakers from across academia, startups and the enterprise to go beyond the 'show and tell' – diving into the challenges we face in our practice through a broad spread of conference presentations, workshops, discussion groups and more.

These speakers have been asked to share their “War Stories” – the kind of stories told in the pub at the end of the week, rather than what you would usually hear at a conference or read about online.

It's a day to celebrate the growth of the community in Melbourne and a place for us all to share and speculate how it might evolve from here.

Speakers

The following speakers are currently confirmed, we'll be adding more as we get closer to the date:

Harriet Wakelam

Harriet Wakelam

Director of HCD – IAG

Is our design lacking rigour?

Miles Menegon

Miles Menegon

Head of HCD – Heath Wallace

Design artefacts need fixing

Stephanie Di Russo

Stefanie Di Russo

Strategic Designer – Deloitte

Are we designers or just facilitators?

Gerda Gemser

Gerda Gemser

Professor – RMIT University

The diffusion of Service Design in Australia

Adam Jacoby

Adam Jacoby

Founder – MiVote

Digitally disrupting democracy (Joint speaker)

Jamie Skella

Jamie Skella

Co-founder – Horizon State

Digitally disrupting democracy (Joint speaker)

George McEnroe

George McEnroe

CEO – Shebah

Taking on Uber with Ethics

Jessie Hochberg

Jessie Hochberg

Co-founder & CEO – Nightingale Housing

Housing development as a scalable and ethical service

Owen Hodda

Owen Hodda

Service Design Lead – ANZ

Scaling design without diluting the practice

Lisa Leong

Lisa Leong

CEO – Ohten APAC

Service Design for legal practice (Joint speaker)

Tristan Forrester

Tristan Forrester

CSO – Ohten APAC

Service Design for legal practice (Joint speaker)

Jeremy Yuille

Jeremy Yuille

Principal – Meld Studios

From academia to practice

Kelsey Schwinn

Kelsey Schwinn

General Manager – Today

Scaling for purpose design

Brenden Carriker

Brenden Carriker

CityLab Lead – City of Melbourne

Service Design and the city

Matiu Bush

Matiu Bush

Innovator-in-residence – Bolton Clarke

Putting patients at the centre of healthcare

Presented by

Service Design Melbourne

Sponsors

RMIT University Fjord Rosenfeld Media Postfuture.co