DONNA SPENCER (AUS)

LEAD CONSULTANT, READIFY

Donna’s a service designer and user experience designer who specialises in complex services and systems. She’s a regular conference speaker and article author; and has written three books – on card sorting, web writing, and information architecture.

linkedin.com/in/donna-spencer

TALK: 'UX, UI, CX, SD, PD: DOES IT MATTER?' (2018)

Designers often complain that other people don't know what they do. Let's explore why this happens through the lenses of social identity theory, category theory and linguistics to help understand why it happens and what we can do about it.

Vimeo / Slides: (7.8 MB PDF)

We acknowledge the Woiwurrung and Boonwurrung people of the Kulin nation as the traditional owners of the lands on which the conference is being held, as well as traditional owners of lands on which we work across the region. We recognise that sovereignty over these lands and waters has never been ceded, and pay our respects to Elders past, present and future.

RMIT University RMIT Master of Design Futures Paper Giant Huddle Meld Studios The Commons Rosenfeld Media Melbourne Speculative Futures Making Space Finding Infinity Ecoimpact Service Design Melbourne
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