SDNOW4

QUESTIONS

Send us an email at hello@sdnow.co, we’re happy to chat about anything that’s on your mind. We've also covered a number of regularly asked questions below.

HOW MUCH ARE TICKETS?

Tickets are AU$540.00 for the conference, which goes from 14-16 November.

There are also a limited amount of $360.00 tickets available for University students and not-for-profit workers. You’ll need to use your University or not-for-profit email for these, and please note these are intended for individuals who might not be able to cover a standard ticket due to part-time or low-income work, rather than organisations.

Masterclass tickets range from $1480.00-$1920.00, with 2 or 3 day classes running between 11-13 November. Places are strictly limited to 15 participants per masterclass.

ARE SINGLE-DAY OR GROUP TICKETS AVAILABLE?

There is just one kind of ticket for the entire conference (or masterclass) to keep it simple for everyone.

We know some people would like to just come for a day or two – and the program is designed so you can pop in and out of the parts that are useful to you, while still being priced lower than many one or two-day conferences.

Also, if you'd like a colleague or friend to use your name on different days and share a ticket that's okay.

CAN I APPLY FOR A SCHOLARSHIP?

Scholarship applications were open throughout August and September 2019, and successful applicants were notified in mid-October.

WHO GOES TO THE CONFERENCE?

The conference is attended by a broad group of practitioners from across the Asia-Pacific region, with attendees from: industry, academia, consultancies, government, not-for-profits, and startups.

Basically anyone who is broadly interested in Service Design, Strategic Design, Speculative Design, or other emerging practices.

ARE SLIDES AVAILABLE AFTER THE CONFERENCE?

We put all the talks on Vimeo and share slides with the community after each conference. We ask all speakers to agree to this in advance, but sometimes it takes a little while to collate everything together.

DO YOU ACCEPT REFUNDS?

We’ll accept refunds up to a week before the conference, requests can be made via Eventbrite. On the week we’ll consider refunds on a case-by-case basis, basically if we can reasonably resell the ticket in time. Please note Eventbrite do not refund the booking fee portion of the ticket.

Alternatively, you can change the name on your ticket at any time, or just get a friend to use your name on the day.

WHAT PAYMENT METHODS DO YOU ACCEPT?

At the moment we accept most Credit or Debit cards via Eventbrite, although we may be able to figure something out if your organisation has specific requirements. Send us an email at hello@sdnow.co and we’ll see what’s possible.

CAN YOU SEND ME A TAX INVOICE?

When your payment is processed you'll receive a tax invoice via Eventbrite. If you need another one (or to change any details) send us an email at hello@sdnow.co.

ARE YOU LOOKING FOR SPONSORS?

We have a range of opportunities available for organisations that are a good fit purpose-wise, would be of interest to the community, and are providing design-led products or services. We design these with each sponsor based on their needs, and this can range from financial contributions to hosting side-events. All sponsors receive:

Message us at hello@sdnow.co to see what's possible.

We acknowledge the Woiwurrung and Boonwurrung people of the Kulin nation as the traditional owners of the lands on which the conference is being held, as well as traditional owners of lands on which we work across the region. We recognise that sovereignty over these lands and waters has never been ceded, and pay our respects to Elders past, present and future.

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