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JULIA BIRKS (AUS)

ASSOCIATE DIRECTOR OF STRATEGIC DESIGN, ISOBAR

Julia is passionate about human-centred design: and is genuinely happy (and a little giddy) when designing experiences in a way that creates meaningful, positive impact on people's lives, and improves how they engage with a particular organisation or touchpoint. Sometimes this takes the form of UX or service design; sometimes it's through facilitating change that optimises the way an organisation deliver its services to customers. A current focus is creating and enabling high-performing teams to deliver work that is human-centred and iterative, delivering value to customers frequently.

 

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We acknowledge the Woiwurrung and Boonwurrung people of the Kulin nation as the traditional owners of the lands on which the conference is being held, as well as traditional owners of lands on which we work across the region. We recognise that sovereignty over these lands and waters has never been ceded, and pay our respects to Elders past, present and future.

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